Sometimes, you have to get a little mad
to change the world.
Madvocator Educational and Healthcare Advocacy Training partners with individuals and organizations to provide programs, tools and consultation that improve outcomes, with a focus on equity, health literacy and eliminating disparities. Madvocator has been working on health, engagement and advocacy in Northern Ohio since 2015.
To change the way people think and participate in healthcare and education
About the Executive Director
Nikki (Charisse) Montgomery, MA, MEd, GPAC is the Executive Director of Madvocator Educational and Healthcare Advocacy Training. Her experiences as a former teacher, a patient advocate, and the parent of a child with complex healthcare and educational needs led her to create Madvocator. In addition to a graduate certificate in Patient Advocacy, for which her research was focused on increasing the capacity of parents of medically fragile children, Ms. Montgomery has a master’s degree in Educational Psychology with thesis research on critical thinking and engagement for parents of medically fragile children. She currently serves on the Board of Directors for University Hospitals Rainbow Babies & Children’s Hospital and on the Global Patient and Family Advisory Board for The Beryl Institute.
Ms. Montgomery’s professional background also includes healthcare communication and working with people with disabilities. She is involved in many local and national initiatives to improve family health and increase engagement; her current affiliations and involvements include:
- Center for Medicare and Medicaid Services Person and Family Engagement Committee
- Ohio Department of Developmental Disabilities website review committee
- Editorial Board for Pediatrics®, the flagship journal of the American Academy of Pediatrics
- Board of Directors, University Hospitals Rainbow Babies & Children’s Hospital
- Executive Leadership Board, Patient Experience Policy Forum
- Patient Advocates Transforming Healthcare
- Patient Partner Innovation Community
- Connecting for Kids of Westlake, Ohio
- Bright Beginnings (formerly Help Me Grow of Cuyahoga County)
- Ohio Solutions for Patient Safety
- The Beryl Institute
Ms. Montgomery is the author of the Super Safe Kids series of books and toolkits that engage children and their families in improving safety and advocacy in the hospital, the community and the home.